Discover more in our Flooring FAQs
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Support hours: Monday-Friday: 9am-5pm
Saturday: 9am-3pm, Sunday: Closed
Q. What types of flooring materials does Baila Floors carry?
Q. What types of flooring materials does Baila Floors carry?
We carry a comprehensive range of flooring materials to suit every style and budget. Our catalogue includes Hardwood, Laminate, Luxury Vinyl (residential & commercial), Carpet (residential & commercial), Carpet Tile, Tile, and Cork. Beyond flooring, we also offer Countertops, Area Rugs, and Cabinets - making us a one-stop shop for your full interior project. We work with leading brands including Mohawk, Shaw Industries, Mannington, Marazzi, DuChateau, MSI, and more. Browse all products online or visit our Oakland showroom to explore in person.
Q. Do you offer free in-home consultations or on-site visits?
Q. Do you offer free in-home consultations or on-site visits?
Yes - free consultations are available and easy to book online. We also offer a “Shop At Home” service, where our team brings product samples directly to your home. Seeing flooring in your own space - under your actual lighting, alongside your walls, cabinets, and furniture - is by far the best way to make a confident choice. Whether you prefer visiting our Oakland showroom or having us come to you, we make the experience seamless. Book your free appointment here.
Q. How long does a typical flooring installation take?
Q. How long does a typical flooring installation take?
Installation timelines vary depending on the size of the area, the material chosen, and the condition of the existing subfloor. As a general guide, a single room typically takes one day, while larger whole-home projects can span several days. Hardwood floors that require on-site sanding and finishing may need additional time for curing. Our team will give you a precise timeline during your consultation so there are no surprises. We work efficiently and respectfully within your home throughout the process.
Q. Do I need to move my furniture before the installation crew arrives?
Q. Do I need to move my furniture before the installation crew arrives?
Our installation team can assist with basic furniture moving as part of your project - just let us know in advance. However, we ask that customers handle the removal of fragile, high-value, or irreplaceable items such as artwork, electronics, and antiques beforehand. Large appliances may require additional coordination depending on the space. For larger multi-room projects, we can often phase the work room by room so your household isn't fully disrupted. We'll walk you through exactly what to prepare during your pre-installation briefing.
Q. What is the difference between hardwood, luxury vinyl, laminate, and carpet?
Q. What is the difference between hardwood, luxury vinyl, laminate, and carpet?
Each material is designed for a different lifestyle and space. Hardwood is authentic, timeless, and long-lasting - Baila Floors even offers a dedicated Hardwood Refinishing service to restore your existing floors rather than replace them. Luxury Vinyl is 100% waterproof and highly durable, making it a top choice for kitchens, bathrooms, and homes with pets or kids - available in both residential and commercial grades. Laminate delivers a realistic wood look at a more budget-friendly price point. Carpet adds warmth and comfort to bedrooms and living areas, also available in commercial grades for offices and high-traffic spaces. Our specialists love helping you find the right match.
Q. Do you ship flooring products to states outside of California?
Q. Do you ship flooring products to states outside of California?
Absolutely. While our in-home consultation, mobile showroom, and installation services are exclusive to the California Bay Area, we ship flooring products to all 50 states across the USA. If you're ordering remotely, our team is happy to help you choose the right product, calculate the correct quantity for your space, and coordinate delivery. We strongly recommend ordering 10–15% more material than your measured square footage to account for cuts, pattern matching, and future repairs. Reach us at (510) 250-8700 or info@bailafloors.com with any questions.
Q. Does Baila Floors handle commercial flooring projects?
Q. Does Baila Floors handle commercial flooring projects?
Yes - Baila Floors serves both residential and commercial clients. We carry dedicated Commercial Carpet, Commercial Luxury Vinyl, and Carpet Tile lines built for high-traffic environments. Our services include commercial installations and gymnasium floor installation. Whether you're refreshing a single room at home or outfitting a large commercial space, our licensed team (License #1006051) handles it all start to finish. Get in touch to discuss the scope of your project and we'll build the right solution around your needs and timeline.
Q. Can I see product samples before placing a full order?
Q. Can I see product samples before placing a full order?
Yes, and we highly encourage it. Colour’s and textures look very different on a screen versus in your actual home. Bay Area customers can visit our Oakland showroom at 1117 International Blvd, Suite A to browse and handle samples in person. Better yet, take advantage of our “Shop At Home” service - we'll bring the samples to your space so you can see them exactly where they'll live, under your real lighting and alongside your existing décor. It's the most effective way to make a decision you'll love for years to come. Learn more about Shop At Home.
Q. How should I care for and maintain my new floors?
Q. How should I care for and maintain my new floors?
Proper care varies by material, but a few universal principles apply across all hard-surface floors: sweep or vacuum regularly using a soft-bristle attachment, clean spills promptly, and avoid excessive water when mopping. For hardwood, use pH-neutral wood cleaners and maintain indoor humidity between 35-55% to prevent seasonal gapping - especially relevant in the Bay Area's varying microclimates. For Luxury Vinyl and Laminate, avoid abrasive cleaners and steam mops. For Tile, periodic grout sealing helps preserve appearance and hygiene. And when hardwood loses its luster over the years, don't replace it - Baila Floors offers a dedicated Hardwood Refinishing service to bring it back to life.
Q. Does Baila Floors offer financing, and how does it work?
Q. Does Baila Floors offer financing, and how does it work?
Yes. Baila Floors offers convenient financing through the Mohawk Credit Card, so you can get the flooring you want when you want it - without tying up your everyday credit or cash. It's designed to give you a dedicated financial tool for your home, keeping your other lines free for family needs and emergencies. Financing is subject to credit approval and a minimum monthly payment is required. To explore current offers, apply, or ask questions, visit our Financing page or stop into our Oakland store - our team will walk you through every available option. We also run seasonal promotions, so it's always worth asking what's currently on offer.

